Terms and Conditions

Terms and Conditions

Welcome to Frilaneturecollection! These Terms and Conditions govern the use of our website, services, and products. By using our website and making purchases, you agree to abide by these terms. Please read them carefully.

1. Acceptance of Terms
By accessing or using our website, you agree to comply with these Terms and Conditions. If you do not agree with these terms, please do not use our site.

2. Changes to Terms
Frilaneturecollection reserves the right to update or change these Terms and Conditions at any time. Any changes will be posted on this page, and the updated version will take effect immediately upon being published.

3. Product Availability
While we strive to ensure that all products are in stock, we do not guarantee the availability of all products listed on our site. Frilaneturecollection reserves the right to discontinue any product at any time.

4. Orders
All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at any time for reasons including, but not limited to, product availability, errors in the pricing or product information, or suspected fraud.

5. Account Responsibility
To make purchases on our site, you may be required to create an account. You are responsible for maintaining the confidentiality of your account and password, and for all activities that occur under your account. Please notify us immediately if you suspect any unauthorized use of your account.

6. Payment
All payments are processed securely through PayPal. By using our website, you agree to provide accurate and up-to-date information for payment. All transactions are subject to PayPal’s terms and conditions.

7. Shipping and Delivery
Frilaneturecollection will ship products according to the information provided at checkout. We are not responsible for delays caused by third-party shipping companies. 

8. Returns and Refunds
We offer a 30-day return and exchange policy. Please refer to our Return & Refund Policy for more information on how to initiate returns and exchanges.

9. Price and Payment Information
All prices are listed in the applicable currency and are subject to change without notice. Prices do not include taxes, duties, or shipping fees, which are calculated during the checkout process.

10. Intellectual Property
All content on the website, including but not limited to text, images, graphics, logos, and videos, is the property of Frilaneturecollection or its content providers. You may not reproduce, distribute, or modify any part of the website without our prior written consent.

11. Privacy
We are committed to protecting your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information.

12. User Conduct
By using our website, you agree not to engage in any unlawful or harmful activities, including but not limited to:

  • Violating any local, state, or international laws.

  • Interfering with or disrupting our website or services.

  • Using our website for fraudulent or malicious purposes.

13. User-Generated Content
You may be able to submit content to our website, such as reviews or comments. By submitting content, you grant Frilaneturecollection a non-exclusive, royalty-free, and worldwide license to use, display, and distribute the content.

14. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or practices of these third-party sites and encourage you to review their terms and privacy policies.

15. Limitation of Liability
Frilaneturecollection is not liable for any direct, indirect, incidental, special, or consequential damages that result from the use of our website, products, or services. You agree to use our website at your own risk.

16. Dispute Resolution
In the event of a dispute, we encourage you to contact our customer service team at [email protected]. If a resolution cannot be reached, disputes will be resolved through binding arbitration in accordance with the applicable laws.

17. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Australia. Any legal action related to these terms must be filed in the appropriate court in Australia.

18. Force Majeure
Frilaneturecollection is not liable for any delays or failure to perform due to causes beyond our reasonable control, including natural disasters, pandemics, or actions by governmental authorities.

19. Termination of Service
We reserve the right to suspend or terminate your account and access to our website at any time if you violate these Terms and Conditions or engage in unlawful conduct.

20. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will remain in full effect.

21. Entire Agreement
These Terms and Conditions, along with our Privacy Policy, Return & Refund Policy, and any other legal notices published on the website, constitute the entire agreement between you and Frilaneturecollection regarding the use of our website and services.

22. Customer Support
If you have any questions or concerns regarding these Terms and Conditions, please contact our customer service team at:

  • Email: [email protected]

  • Phone: +61 412 861 753

  • Address: 537-539 Kent St, Sydney NSW 2000, Australia

By using Frilaneturecollection’s website, you acknowledge and agree to these Terms and Conditions. We recommend reviewing this page periodically to stay informed of any updates or changes.